Cookies & GDPR

About This Policy

At ebb3, we are committed to protecting your privacy while delivering an exceptional browsing experience. This Cookies & GDPR Policy explains how we use cookies and how we ensure your personal data is collected, processed and stored in line with the UK General Data Protection Regulation (UK GDPR), EU GDPR (where applicable), and the Data Protection Act 2018.

What Are Cookies?

Cookies are small text files stored on your device (computer, mobile or tablet) when you visit a website. They help improve your experience by remembering your preferences, enabling functionality, and collecting insights into how the site is used.

Cookies can be:

First-party cookies – set by us directly
Third-party cookies – set by external services we use (e.g. analytics tools)

Types of Cookies We Use

We categorise our cookies as follows:

1. Essential Cookies

These are required for the website to function properly and cannot be switched off. They include session management, form submission, and security authentication.

Examples:
  • PHPSESSID
  • _csrf-token
  • CookieConsent
2. Analytics & Performance Cookies

These allow us to track site usage and performance so we can improve functionality, content, and user experience. They do not store personally identifiable information.

Examples:
  • Google Analytics (_ga, _gid)
  • Hotjar (_hjSessionUser)
3. Marketing & Personalisation Cookies (Only set if you consent)

Used to personalise content, support marketing campaigns, and improve relevance based on browsing behaviour. These may be set by third-party platforms.

Examples:
  • LinkedIn Insights
  • Google Ads
  • HubSpot

Your Cookie Choices

On your first visit, you will see a cookie consent banner that allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customise your preferences via the Cookie Settings panel

You can update your consent at any time by clicking the “Cookie Settings” link in our website footer.
We store your cookie preferences for 12 months or until cleared by your browser.

Managing Cookies in Your Browser

You can also control or delete cookies via your browser settings:

  • Chrome: Settings > Privacy and Security > Cookies
  • Safari: Preferences > Privacy
  • Firefox: Options > Privacy & Security > Cookies
  • Edge: Settings > Site permissions > Cookies and site data

Legal Basis for Cookies & Data Collection

Under Article 6 of the UK GDPR, our legal bases for using cookies are:

  • Consent: For analytics and marketing cookies
  • Legitimate Interest: For essential cookies and secure site operation

All non-essential cookies are disabled by default unless and until you provide active consent.

GDPR Compliance Overview

ebb3 is committed to full compliance with data protection law. Here’s what we guarantee:

  • Transparency: We only collect what we need, for clear purposes
  • Security: We apply ISO/IEC 27001-aligned security standards
  • Control: You can withdraw consent or request data access at any time
  • UK-Based Processing: Your data is stored and processed within the UK or EEA

For full details on how we handle personal data, please see our Privacy Policy.

Contact Us About Privacy

If you have questions about our use of cookies or how we comply with GDPR, please contact us below:

Complaints

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://ico.org.uk

Updates to This Policy

We review and update this Cookies & GDPR Policy regularly to reflect changes in law or our technology stack. Material changes will be communicated via website banners or email (if applicable).

Company Information

Company Name: ebb3 LTD
Registered Address: 97 Alderley Road, Wilmslow, England, SK9 1PT
Companies House Registration Number: 09942744