Secure, Scalable, Expert-Run IT. Managed by ebb3.
High-performance infrastructure demands high-performance support. ebb3’s Managed Services deliver end-to-end platform reliability, responsive expertise, and proactive optimisation—purpose-built for GPU-driven, compliance-critical environments.
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What we Manage
Critical Infrastructure. Covered End to End.
VDI Environments
Citrix and Omnissa (VMware Horizon) support for GPU-rich, secure virtual desktops.
HPC & AI Platforms
Managed container orchestration, performance tuning and infrastructure patching.
Security & Compliance
Ongoing vulnerability scanning, patching, threat mitigation, and compliance assurance.
Storage & Backup
NetApp, Veeam and BaaS environments monitored, managed, and maintained.
Licensing & Software
Lifecycle monitoring and support for key platforms including NVIDIA, Citrix, Omnissa, and ControlUp.
Monitoring & Optimisation
Integrated telemetry via ControlUp, Prometheus, and custom monitoring stacks for continuous health insight.
What You Get
A Trusted Extension of Your Internal IT Team
Direct Access to Experts
Proactive Support
Custom SLAs
Strategic Reporting
Embedded Partnership
Service Credentials That Matter
Certified to Support Enterprise at Scale
- ISO/IEC 27001:2022 Certified
- SC-Cleared Engineering Team
- Citrix CCE-V Certified
- Omnissa Master Service Competency
- JOSCAR Registered
Security
Security Isn’t a Feature. It’s a Foundation.
Assess
Patch
Monitor
Respond
Report
Improve
Explore Our Security Methodology
Why ebb3
Always-On Expertise
Our UK-based, ITIL-accredited service team provides round-the-clock coverage through our Service Desk. We maintain full visibility and control of your infrastructure every day of the year.
Transparent Reporting
Service performance, capacity and compliance data are shared through regular reviews, giving you clear insight into how your platforms are performing and where improvements can be made.
Continuous Improvement
Platform updates, monthly service meetings and proactive optimisation ensure your environment evolves in line with your business needs. Our service reporting tracks progress against defined outcomes and demonstrates ongoing value.
Proven Customer Satisfaction
With a Net Promoter Score of 89, our customers consistently recognise ebb3 for responsiveness, technical excellence and a partnership approach that delivers lasting confidence in their critical infrastructure.
Service Credentials
Service Credentials That Matter
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Let’s Take the Weight Off Your IT Team
From daily support to full platform stewardship, ebb3 delivers the expertise, uptime and confidence your infrastructure demands.
Client Testimonials
What Our Clients Say
“ebb3 act as a specialist extension of the inhouse IT team. The collaboration on any technical issues or development projects and willingness to roll up their sleeves and get stuck in when problems do arise provides a huge level of reassurance to the practice and our day-to-day VDI operations.”
Dave Moyes – SimpsonHaugh
“The team at ebb3 know their stuff. Technically, professionally, and economically they are a class team who it is easy to build a professional relationship with. More importantly for me, they are real people who you can relate to and build long term goals with.”
Dave Moyes – SimpsonHaugh
“Everyone I have dealt with has gone above and beyond, from technical support to sales queries. The expertise has shone through and impressed our end users, who have a vested interest in using our VDI platform.”
Jon Attwood – Morgan Sindall
“Around the clock support, great communication, and reliable. ebb3 have a team of very skilled individuals who compliment Aston Martin Lagonda progression in both HPC & VDI.”
Lea Renaux – Aston Martin
“ebb3 worked with us to design and implement a new Citrix Hybrid deployment to support our application delivery. This is working extremely well, and ebb3 are continuing to add value and work with us to evolve the platform to meet our current and future needs.”
James Holloway – whg
Strategic Partners
Built on World-Class Technology
Citrix - Secure remote access with Virtual Apps & Desktops
Dell - GPU-optimised servers and storage
NVIDIA - RTX AI acceleration and virtual GPUs
Omnissa - Horizon integration for hybrid delivery
Siemens - Engineering tools and AI enablement
ControlUp - User experience monitoring and analytics